1. Provider and contact
hivedeals is a sole proprietorship established at Rozenheim 36, 7701 NG Dedemsvaart, the Netherlands. Dutch Chamber of Commerce (KVK) number: 89345568. Establishment number: 000055144136. Email: hivedeals@gzfx.nl.
In these terms, “we”, “us” and “hivedeals” refer to this business. “You” or “user” means the person who uses the website or service.
2. What hivedeals does
hivedeals is an online deal-alert service. Discord is where members access the hive, with specific hive access available through memberships. The accompanying webapp lets users configure shop settings, thresholds, whitelists and exclusion filtering and may forward matching alerts to Telegram when the user connects their own Telegram details.
Optional automated purchasing extensions may be available for supported shops or memberships. You choose whether to enable and configure them. Availability, successful checkout, stock, price and seller acceptance are not guaranteed.
- hivedeals does not sell the products in an alert and is not a party to your purchase from a shop or other seller;
- an alert is informational and is not a guarantee that a price, stock status, product detail or condition remains current or error-free;
- always check the information with the seller before purchasing.
3. Account and access
Certain functions require an account and an active country membership. You must provide accurate information and keep your Discord, webapp and optional Telegram access details secure. The data and permissions requested are shown before you connect an external service.
You are responsible for activity under your account, except where it results from a security incident for which hivedeals is responsible. Report suspected misuse as soon as possible using the contact address.
4. Subscriptions, prices and payment
The current plan contents, price, VAT, payment period, total cost and any limitations will be displayed clearly before the agreement is concluded. If information conflicts, the checkout information shown when you order applies, except in the case of an obvious error.
Paid subscriptions are charged in advance for the selected period and renew for the same period until cancelled. You may cancel before the next renewal date. Following cancellation, your plan remains available until the end of the period already paid for, unless otherwise stated during cancellation or required by law.
If payment fails, we may temporarily restrict paid functions after giving you a reasonable opportunity to complete the payment.
5. Cooling-off period for consumers
If you are a consumer and purchase a paid subscription online, you generally have 14 days from concluding the agreement to withdraw without giving a reason.
If you expressly ask us to begin the service during the cooling-off period and later withdraw, hivedeals may charge a proportionate amount for the part supplied before withdrawal. You lose the right of withdrawal only where the service has been fully performed during the cooling-off period and you expressly consented beforehand to full performance and acknowledged that you would lose that right, to the extent permitted by law.
You may withdraw by sending an unambiguous statement to hivedeals@gzfx.nl. Include your name, account email, subscription and purchase date. We will refund sums due as soon as possible and no later than 14 days after receiving your withdrawal, using the same payment method unless agreed otherwise.
6. Permitted use
Use the service only lawfully and for its intended purpose. You must not:
- circumvent security, access restrictions or technical limits;
- disrupt, overload or automatically extract the service outside the functions provided;
- use accounts, alerts or data for fraud, deception or infringement of another person's rights;
- resell or share access in breach of the chosen plan.
We may take proportionate action, including a warning, restriction or block. We may terminate the account for a serious or continuing breach.
7. Availability and service changes
We use reasonable efforts to provide a secure, usable service, but do not guarantee uninterrupted operation or that every deal will be found. Maintenance, outages, source changes and circumstances outside our control may delay or prevent alerts.
We may improve or modify features. We will give advance notice of a materially adverse change to a paid plan. If the change causes material disadvantage during a current paid period, we will provide an appropriate remedy where required by law, including the ability to terminate without charge.
8. Liability
Mandatory consumer rights always remain in force. hivedeals is not liable for a purchase decision, missed offer or incorrect information supplied by an external seller, unless the loss must be attributed to hivedeals under mandatory law.
For business users, total liability for attributable failures is limited to the amount that user paid for the service in the twelve months before the event causing the loss. This limit does not apply to intent or deliberate recklessness by hivedeals, or where liability cannot legally be limited.
The user must take reasonable steps to limit loss and report a problem promptly so that we can investigate.
9. Cancellation and termination
You can cancel a subscription using the account function provided or by email. Deleting an account may affect saved monitors and preferences. We will confirm a cancellation or deletion request.
We may discontinue the service. If we end a paid plan without a breach by you, we will refund the prepaid amount for the undelivered period on a pro-rata basis.
10. Changes to these terms
We may update these terms due to changes in law, the service or our operations. We will notify existing paying users of material changes in good time and before they take effect. Changes do not apply retroactively. If you do not accept a material change, you may terminate the subscription before its effective date.
11. Complaints and support
Send questions or complaints to hivedeals@gzfx.nl with a clear description. We will acknowledge the complaint and aim to provide a substantive response within 14 days. If we need more time, we will tell you when to expect an answer.
12. Governing law and disputes
The agreement is governed by Dutch law. If you are a consumer, mandatory protections in the country where you habitually reside continue to apply where they provide greater protection. Disputes will be submitted to the court with jurisdiction under applicable law.
If any provision is invalid, the remaining provisions remain in force. The invalid provision will be replaced with a valid provision that most closely reflects its purpose and effect.